Privacy Policy

Last updated: 13 July 2026

Welcome to the Privacy Policy of Bet Buffoon (referred to in this document as “Betbuffoon”, “Betbuffoon Casino”, “we”, “us”, or “our”). We value your trust and we take the protection of your personal data very seriously. This Privacy Policy explains in clear and simple terms how we collect, use, store and share your personal information when you use our services as a player from the United Kingdom.

By registering an account, visiting our website, taking part in our games or promotions, or contacting our support team, you accept the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.

1. Who We Are and How to Contact Us

Bet Buffoon is an online casino brand operating at the domain bet-buffoon.org.uk and related domains. Our gaming services are offered under a licence issued by Antillephone N.V. with licence number 8048/JAZ. We provide online casino games, promotions and related services as described on our website.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us by email:

Contact email: [email protected]

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal data processed by Betbuffoon Casino in connection with:

Your visit to our website and any related pages
Your registration and use of a player account
Your deposits, withdrawals and payment activity
Your participation in games, bonuses, loyalty schemes and promotions
Your contacts with our customer support
Our marketing communications and service notices

This Privacy Policy does not cover third party websites or services that may be linked on our pages. Those websites have their own privacy policies, and you should review them separately.

3. Legal Basis for Processing Your Data

We process your personal data under the following legal grounds, as applicable under data protection laws:

Performance of a contract: To create and manage your account, process payments, provide games, bonuses and support.
Legal obligations: To comply with anti-money laundering rules, responsible gambling rules, tax and accounting duties, licence conditions and court or regulator requests.
Legitimate interests: To keep our services safe, prevent fraud, improve our products, conduct analytics and send service updates.
Consent: To send certain marketing communications, to place non-essential cookies or to process sensitive data in limited cases where applicable. You may withdraw consent at any time where our processing is based on consent.

4. Categories of Personal Data We Collect

We collect different types of personal data depending on how you use Betbuffoon. Below is a detailed overview.

4.1 Registration and Account Data

When you create and maintain an account at Betbuffoon Casino, we may collect:

Full name
Username
Password and security credentials (stored in encrypted form)
Date of birth and age verification data
Country of residence and address details (where requested)
Email address and, where necessary, telephone number
Account number or player ID assigned by us
Preferred language and currency

4.2 Identity Verification (KYC) Data

To comply with licence conditions and anti-money laundering rules, we may request additional documents and data, such as:

Proof of identity (passport, driving licence, national ID card or similar)
Proof of address (utility bill, bank statement or similar)
Proof of payment method ownership (partial card copy, account statement, e-wallet screenshot)
Selfies or live verification images or videos to confirm identity
Information supplied during security checks or source of funds checks

4.3 Payment and Transaction Data

When you make deposits and withdrawals or take part in financial transactions, we may process:

Payment method details (for example, type of card, e-wallet provider, crypto wallet address)
Deposits, withdrawals and bets history
Bonuses claimed, bonus balance, free spins, cashback and loyalty rewards
Currency used, exchange rate information and transaction timestamps
Payment approvals, failures, chargebacks or refund history

Note: For card payments and certain wallets we rely on secure payment processors. We do not store full card numbers or card security codes in our own systems.

4.4 Gameplay and Usage Data

During your activity on Betbuffoon, we gather information about how you use our services, including:

Games played, game sessions and time spent
Bets placed, wins, losses and jackpots
Bonus usage, wagering progress and bonus outcomes
Login times and duration of sessions
Features you click and pages visited

4.5 Technical and Device Data

When you visit our website or use our services, we may automatically collect:

IP address
Browser type and version
Device type, operating system and settings
Approximate location data derived from IP address
Referring URLs and exit pages
Cookie identifiers and similar tracking IDs

4.6 Communication and Support Data

When you contact us or when we contact you, we may collect:

Content of emails, chat messages and messages sent via forms
Support tickets and complaints details
Call logs and, where applicable, recordings (you will be informed where calls are recorded)
Marketing preferences and unsubscribes

4.7 Responsible Gambling and Security Data

For player protection, fairness and security we may process:

Self-exclusion requests and limits (deposit limits, loss limits, wager limits, session limits)
Reality check data and time-out periods
Signals of problem gambling used by our risk tools
Fraud risk scores, device fingerprint data and security logs

5. How We Use Your Personal Data

We use your data strictly for lawful purposes and to provide safe and fair gaming. The main purposes are listed below.

5.1 To Create and Manage Your Account

We use your registration and identity data to:

Set up and maintain your player account
Verify that you are at least 18 years old or older if required in your jurisdiction
Check that you are eligible to use our services
Provide account settings, language and currency options

We process your data to:

Offer casino games, live casino, crash games, table games and other content
Track bets, wins and losses
Award bonuses, free spins, loyalty points and cashback
Resolve technical issues and provide support

5.3 To Process Payments

We use your payment and transaction data to:

Accept deposits via supported methods such as Bitcoin, Ethereum, USDT, MiFinity, Jeton, AstroPay, Visa and MasterCard
Process withdrawals in line with our withdrawal rules
Carry out checks for fraud, money laundering and misuse of payment methods
Maintain accounting and financial records required by law

5.4 To Comply with Legal and Regulatory Duties

As a licensed gaming operator we must meet strict regulatory demands. We use your data to:

Carry out anti-money laundering and anti-terrorist financing checks
Confirm identity and address and keep evidence of KYC checks
Report suspicious activity to relevant authorities where we have a legal duty
Respond to regulators, courts and law enforcement requests
Respect self-exclusion and problem gambling rules

5.5 To Provide Customer Support

We process your data to:

Answer your questions and handle complaints
Investigate technical problems or payment issues
Communicate about service updates, policy changes and security alerts

5.6 To Improve Our Services

We use gameplay, technical and analytics data to:

Monitor performance and fix errors
Develop new features and promotions
Optimise website speed, layout and user journey
Review the effectiveness of marketing campaigns

5.7 For Marketing and Promotions

With your consent where required, we may:

Send promotional emails about Betbuffoon Casino offers, bonuses and news
Inform you about new games, tournaments and special campaigns
Use your activity data to show offers that match your interests

You can change your marketing preferences at any time as described in section 11 of this policy.

5.8 For Security and Fraud Prevention

We process certain data to protect our services, our players and our partners, including:

Preventing account takeovers, bonus abuse and abusive behaviour
Detecting fake identities and falsified documents
Blocking access from prohibited locations or devices
Enforcing our Terms and Conditions and house rules

6. Cookies and Similar Technologies

We use cookies and similar tracking tools on our website.

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help our site remember your actions and preferences.

6.2 Types of Cookies We Use

Strictly necessary cookies: Required for core functions such as logging in, keeping you signed in and processing payments. These cookies cannot be turned off using our cookie tools as the service would not work.
Functional cookies: Remember your choices such as language, currency and display settings to give a smoother experience.
Analytics cookies: Help us understand how visitors use our site so that we can improve design and performance. We usually use aggregated statistics that do not directly identify you.
Marketing cookies: Used to show relevant promotions to players and measure the success of marketing campaigns.

6.3 Managing Cookies

You can manage cookies through your browser settings or through cookie tools where provided on our site. You can block or delete cookies, but this may affect how our services work and may prevent you from using some features, such as staying logged in.

We never sell your personal data. We may share your data with selected third parties as described below, under strict agreements and safeguards.

7.1 Service Providers and Technical Partners

We may share your data with trusted partners who help us operate Betbuffoon Casino, including:

Game providers (slots, live casino, crash games, table games and other content)
Payment providers and payment processors
Identity verification providers and KYC service companies
Anti-fraud and anti-money laundering service providers
Customer support software and communication tools
IT hosting, cloud storage and security providers
Analytics and marketing support tools

These partners process data only on our instructions and under contracts that require them to protect your data.

7.2 Corporate Group and Business Transfers

If Betbuffoon is part of a group of companies, your data may be shared within the group for support, compliance and reporting. If we are involved in a merger, sale of assets, or reorganisation, your data may be transferred as part of that process. In such cases we will ensure that the receiving party respects this Privacy Policy or a similar level of protection.

7.3 Regulatory and Legal Authorities

We may be required to share your personal data with:

Gaming regulators and licensing authorities
Law enforcement agencies and courts
Anti-money laundering agencies
Tax and financial authorities

We will share data only when required by law, to protect our rights, to protect players or to respond to binding requests from public authorities.

7.4 Other Situations

In limited situations we may share minimal account data with:

Banks, card issuers, e-wallets or payment schemes during payment investigations
External auditors and legal advisers, under confidentiality duties
Responsible gambling support bodies when you agree to such sharing

8. International Transfers of Data

Our services may rely on servers and partners located in different countries, including outside the United Kingdom and the European Economic Area. Where we transfer your data to a country that does not have the same level of data protection, we will take steps to protect your information, such as:

Using standard contractual clauses approved for data transfers
Ensuring the partner has strong data protection measures
Limiting access to only what is necessary for the agreed purpose

By using our services, you acknowledge that your data may be transferred and processed in such locations, subject to these safeguards.

9. Data Retention: How Long We Keep Your Data

We keep personal data only for as long as it is needed for the purposes described in this Privacy Policy, or as required by law and licensing rules. Retention times may vary depending on the type of data:

Account data and transaction records are usually kept for a minimum period required by anti-money laundering and gaming rules, which can be several years after account closure.
KYC documents are stored for the legally required period after our last transaction or interaction with you.
Marketing data is kept while you remain subscribed and for a short period after you opt out, to record your preference.
Customer support records are kept for a period that lets us handle complaints, disputes and quality reviews.

When data is no longer needed, we will delete it or anonymise it so that it can no longer be linked back to you.

10. How We Protect Your Data

We apply technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. These measures may include:

Encryption of data in transit using secure protocols
Secure storage of passwords in hashed form
Access controls and authentication tools for staff
Firewalls, intrusion detection tools and monitoring
Regular security reviews and risk assessments
Staff training on data protection and confidentiality

While we take strong steps to protect your data, no system is completely free of risk. You are responsible for keeping your password safe, logging out from shared devices and notifying us immediately if you suspect any unauthorised access to your account.

11. Your Rights Over Your Personal Data

Subject to applicable laws and certain limits, you have several rights regarding your personal data held by Betbuffoon Casino. These rights may include:

Right of access: You can request confirmation of whether we hold personal data about you and receive a copy of that data.
Right to rectification: You can ask us to correct inaccurate or incomplete data. You can also update some details directly through your account profile.
Right to erasure: In some cases, you may ask us to delete your data. This right is limited where we must keep records for legal or regulatory reasons.
Right to restriction: You can request that we limit how we use your data in certain circumstances.
Right to data portability: You may, where applicable, request that we provide your data in a structured, commonly used and machine-readable format, or that we transfer it to another controller where technically possible.
Right to object: You can object to certain processing, such as direct marketing or processing based on our legitimate interests, in which case we will stop unless we have strong legal grounds to continue.
Right to withdraw consent: Where processing is based on consent (for example, email marketing), you can withdraw your consent at any time.

11.1 Exercising Your Rights

To exercise any of your rights or to ask questions about them, please contact us at [email protected]. We may need to confirm your identity before we can act on your request to keep your data safe.

We will respond to valid requests within the time limits set by law. Some requests may be refused or limited if they affect other people’s rights, our legal duties or our legitimate interests. In those cases we will explain the reasons where we are allowed to do so.

12. Marketing Communications

We may send you marketing messages about Betbuffoon Casino offers, such as welcome offers, Wheel of Luck promotions, daily rewards, loyalty programme updates and other casino news. We will do so only in line with data protection rules.

During registration or later in your account settings you may be asked whether you wish to receive marketing communications. You may also be added to marketing lists where allowed under legitimate interest rules, with an easy way to opt out at any time.

12.2 How to Opt Out

You can stop receiving marketing emails at any time by:

Clicking the “unsubscribe” link included in every marketing email
Changing your marketing preferences in your account settings where available
Contacting us at [email protected]

Even if you opt out of marketing messages, we may still send service messages that are not promotional, such as account notices, changes to terms, security alerts or important updates about your deposits and withdrawals.

13. Responsible Gambling and Self-Exclusion Data

Betbuffoon takes player protection seriously. To support responsible gambling, we may process data regarding:

Self-exclusion requests submitted by you
Limits such as deposit, loss, wager or session limits
Patterns of play that may indicate problem gambling, where identified by our monitoring tools

We use this data to apply the limits you request, to manage self-exclusion, and to contact you if there are signs of harm. In some cases we may restrict or close your account for your protection and to comply with regulatory expectations.

14. Children and Underage Use

Our services are strictly for adults aged 18 or over, or higher where the law sets a higher age. We do not knowingly collect or process data from anyone under the legal age for gambling.

If we suspect that you are underage, we will freeze your account and request proof of age. If we discover that a person under the legal age has registered or used our services, we will close the account, cancel bets and void winnings where required, and delete or restrict the related personal data, subject to legal duties.

Our site may contain links to third party websites or services, such as game providers, payment services, review sites or social media platforms. This Privacy Policy applies only to Betbuffoon and not to those external sites.

We are not responsible for the privacy practices of third parties. When you follow a link or connect your account to any third party service, their own privacy policies will apply to the data you provide to them.

16. Automated Decision-Making and Profiling

Betbuffoon may use automated tools and profiling in a limited way for:

Fraud detection and prevention
Anti-money laundering checks
Responsible gambling monitoring
Bonus eligibility checks
Personalised offers and recommendations

These tools help us protect the integrity of our services and provide relevant promotions. Where automated decisions have a legal or similar significant effect on you, and where required by law, you may have the right to request human review, to express your point of view and to contest the decision.

17. Your Responsibilities

To help us keep your data safe and accurate, you should:

Provide true, current and complete information during registration and when updating your profile
Keep your login details and password confidential and not share them with anyone
Inform us promptly if your details change, such as address, email or payment information
Notify us immediately if you suspect unauthorised use of your account

18. Changes to This Privacy Policy

We may change this Privacy Policy from time to time, for example to reflect changes in the law, our licence conditions, our services or our data practices. When we update the policy, we will revise the “Last updated” date at the top.

In case of significant changes, we may also inform you by email, through a notice on our website or through your account message centre. Please review this page regularly to stay informed about how we handle your data.

19. Complaints and Contact Details

If you have concerns about how we handle your personal data, we encourage you to contact us first so we can try to resolve the matter quickly and fairly.

You can contact our privacy team or customer support at:

Email: [email protected]

Please provide your full name, username, and a clear description of your concern. We may ask for additional information to verify your identity and to investigate your complaint.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority in your country of residence, workplace or where you believe a breach has occurred. Details of relevant authorities can usually be found on the website of your national data protection regulator.

20. Summary

Betbuffoon Casino is committed to protecting your privacy and handling your personal data in a lawful, fair and transparent way. We collect and use data to provide secure gaming services, to comply with legal duties, to prevent fraud and to offer you a smooth and enjoyable casino experience.

By using our site bet-buffoon.org.uk and our services, you confirm that you have read and understood this Privacy Policy. If you have any questions, please contact us at the email address provided in this document.

This Privacy Policy forms part of the overall terms that govern your use of Betbuffoon and should be read together with our Terms and Conditions, Bonus Rules and Responsible Gambling information, which further explain how our casino works and how we protect your interests as a player.